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Software Takeover

From Problem to Solution

It's crucial to recognise that while companies prioritise employee well-being, IT systems also need attention and maintenance to function optimally. When employees, including IT managers, consistently voice concerns about system weaknesses, slow performance, and other shortcomings, turning to external experts becomes essential.

To maintain smooth business operations and achieve long-term success, it's wise to enlist professionals specialised in investigating, improving, and securing custom software solutions. These experts can also assist in future-proofing developments.

Neuron Software Ltd. offers Software Takeover, a comprehensive service package designed to meet these needs. With our wide range of services, businesses can ensure their tailored software consistently delivers peak performance, providing unwavering support for all critical operations.

From Problem to Solution

 

How do you get started? 

Exchanging experiences helps identify when it's necessary to review, develop, and offer additional support for your company's software system, even if there is limited information about its past development and maintenance.

Timely discussions can prevent firefighting and ensure smooth operations. Two examples illustrate the consequences of delayed communication between company management and Software Takeover experts.

 

Let's talk about Software Takeover!

 

 

 

The Time Has Come for Software Takeover!

In the late 1990s and early 2000s, the software development industry saw a significant boom, driving medium and large corporations worldwide to digitise their operations. Custom software was the only viable option at the time, despite varying quality levels.

Fast forward to today, many of these systems are 10-15 years old, presenting challenges even for leading companies.

Neuron's Software Takeover methodology offers a comprehensive range of services designed to address software development challenges encountered by companies at any stage of the project lifecycle.

The Time Has Come for Software Takeover!

 

 

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investigated business and software specifications
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identified critical program bugs
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successful Software Takeover projects
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different industry-based experiences
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WE START WHERE OTHERS STOP

Why might you need Software Takeover?

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HR Reasons

Managing and securing software professionals is challenging. Extending the functionality of software created by a company’s internal development team can be costly.

When your team members leave, their knowledge may become outdated, and they may no longer meet current job requirements. Working with external IT partners also brings its own challenges.
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Business Reasons

One significant challenge in altering business processes is that outdated applications struggle to keep up with evolving processes, services, and increased usage.

While hardware extensions can offer temporary solutions, it's crucial to recognise that ultimately, software development or replacement becomes necessary. It's inevitable that the company will outgrow these older applications.
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Technological Reasons

Many companies rely on software with outdated technology. These systems, often more than a decade old, can be poorly coded and riddled with security vulnerabilities.

Outdated software, even if only five or six years old, may no longer have market support or updates for open-source code. This poses significant risks to IT security and business continuity.

IT managers and company executives might not fully understand the extent of their software's vulnerabilities, making it crucial to address these risks proactively.
STO | Analysis Solution
STO | Analysis Solution
Recommended for any company relying on custom software for day-to-day operations or business activities.

What we offer

  • Comprehensive Examination: We conduct a thorough analysis of your IT system based on a development methodology, covering 9 main topics and 32 aspects, including documentation, architecture, infrastructure, operability, applied technologies, source code quality, testability, bug detection, and IT security.

  • Critical Element Identification: Our team of experts identifies the critical elements of your system and the risks associated with them.

  • Action Plan: We prepare a detailed action plan based on the identified risks, including tasks that, once completed, will ensure your system is secure, efficient, and ready for further development. These tasks can be carried out by your company, your existing supplier, or entrusted to us.

 

It’s like a full medical check-up

Just as a comprehensive medical diagnosis identifies health issues before they become serious, our Analysis Solution thoroughly examines your IT system to pinpoint and address potential problems.

 

Let's talk about Analysis!!

STO | HotFix solution
STO | HotFix solution
Recommended for companies that have encountered a critical issue with their custom software and need immediate assistance to restore functionality.

What we offer

  • Immediate Response: We quickly identify and address the most critical problems to restore your system’s functionality as swiftly as possible.

  • Temporary Fix: While we resolve the immediate issue, the HotFix solution does not address the underlying problem that caused the emergency.

 

It’s like emergency medical treatment

Just as emergency medical treatment stabilises a patient in severe condition, our HotFix Solution provides immediate relief for critical software issues but doesn’t address the root cause.

 

Let's talk about HotFix!!

STO | Prevention Solution
STO | Prevention Solution
Ideal for small development teams or internal IT departments facing ongoing software challenges and wanting to prevent problems before they occur and avoid a HotFix situation. This service helps identify and address potential issues early on.

What we offer

  • Proactive Analysis: We evaluate your system to uncover any weaknesses that could lead to future disruptions or, worse still, a shutdown.

  • Medium-Term Plan: After analysis, we create a 6-12-month plan with measures to ensure your software remains secure and supports your critical business processes.

  • Framework Updates: If your development framework support is ending soon, we’ll help you transition to a well-supported framework to mitigate risks.

 

It’s like a regular health check-up

Just as regular medical check-ups help you stay healthy, our Prevention Solution ensures your software is in optimal condition, preventing serious issues down the line.

 

Let's talk about Prevention!

STO | Support Solution
STO | Support Solution
Recommended for companies with custom-developed software lacking adequate internal or external developer support or supported by a small development company.

What we offer

  • Service Level Agreement (SLA): We establish a robust SLA framework and contractual background to define and ensure the quality of support.

  • Dedicated team: We assemble a dedicated team with the necessary expertise for supporting or further developing your software.

  • Tailored support: We customise the support process to meet the specific needs of your system and software.

 

It’s like having a reliable healthcare provider

Just as a long-term agreement with a healthcare provider ensures you receive consistent and comprehensive care, our Support Solution offers dependable support and intervention, so you can rely on us for all your software needs.

 

Let's talk about Support!

STO | Future-proof Development
STO | Future-proof Development
Recommended for companies with unique development needs who want their projects implemented with cutting-edge technologies and strong IT security.

What we offer

  • Modern technologies: We use the latest and most supported technologies to build your applications.

  • Adaptability: Our solutions enable continuous evolution and secure operation of your system.

  • Long-term sustainability: We design software that remains adaptable and maintainable, ensuring it is sustainable and easily upgradable in the long run.

 

It’s like adopting a healthy lifestyle

Just as someone who not only attends regular health screenings but also maintains a healthy lifestyle to prevent future issues, our Future-proof Development ensures your software is built to stay secure and adaptable for years to come.

 

Let's talk about Future-proof development!

WE START WHERE OTHERS STOP

Every industry has its own Software Takeover examples

Telecommunications
Telecommunications
STO - Software Takeover project
For a telecommunications client, we revitalised their client registration and billing system from the software source code when their in-house development team became smaller.

At another telecom company, we stepped in to support a crucial SMS service for B2B partners when the previous internal developer moved to a new role.
Banking
Banking
STO - Software Takeover project
A banking institution faced challenges maintaining their critical document management software. They needed a solution that would uphold high standards of IT security and support new developments efficiently.

We assessed the situation, implemented our action plan, and ensured their system continued to operate smoothly and securely.
Advertising Agency
Advertising Agency
STO - HotFix project
An advertising agency experienced issues with software monitoring customer expenses, straining their relationship with their IT partner.

We swiftly addressed and resolved the bugs. After stabilising the software, we recommended a replacement that better met the client's business needs and expectations.
Global Tax Consultant
Global Tax Consultant
STO - Software Takeover projects
When a global tax consultant’s relationship with their external IT partner broke down, we took over their corporate risk management software.

Our team performed a thorough evaluation and implemented necessary improvements to get their software back on track and fully operational.
Fitness
Fitness
STO - Prevention
A company selling fitness services wanted to get a clear picture of the current state of its system and its potential for further development in connection with the application of a customer portal that has been in operation for eight years. After analyzing the software, we presented the system's state and handed over an action plan that can be broken down into three specific projects. Thanks to our preventive service, our client knows exactly what repairs need to be carried out in the software, as well as what aspects need to be developed in the system.
State Office
State Office
STO - Software Takeover project
Our expert team took over the operation and support of the software for handling trademark applications, after the external IT service
provider's number of experts had been constantly decreasing. This move was necessary to ensure the safe operation and further development of the software. We have successfully developed the application to meet the client's needs, and are confident in our ability to continue providing top-tier support.
István Székely
István Székely
Head of STO Competence Center
"Problems are those educational opportunities that teach us things we would otherwise never learn."
Richard Branson

 

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Széchenyi 2020