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Software Takeover

From problem to solution
When employees repeatedly voice concerns about the weaknesses, slow performance and deficiencies of a company's IT systems, and even the IT manager agrees, it may be time to seek external expertise to address the issue. Companies often prioritize the health and well-being of their employees, but it is important to also recognize that IT systems require attention and maintenance to remain in good condition.

In order to ensure the smooth operation and long-term success of your business, it is wise to rely on the expertise of professionals who specialize in investigating, improving, and securing custom software solutions. These experts can also help with the implementation of future-proof developments. Neuron Software Ltd. offers a comprehensive service package called Software Takeover that is specifically designed to meet these needs.

With the help of Software Takeover's wide range of services, businesses can confidently guarantee that their tailored software will consistently perform at its best, providing unwavering support for all of their essential business operations.
From problem to solution

 

What is the best way to start? 

Through the exchange of experiences, it will become evident when it's necessary to review, develop, and offer additional support to a company's software system, even if its history is uncertain.

Starting discussions on time can prevent firefighting. Two examples illustrate the consequences of delayed communication between company management and software experts.

 

Let's talk about Software Takeover!

 

 

 

The time has come for Software Takeover!
In the late 90s and early 2000s, the software development industry experienced a significant boom that drove medium and large corporations to digitize their operations. At that time, custom software was the only viable option, but unfortunately, the quality varied significantly. Fast forward to today, and these systems are now 10-15 years old, which presents challenges even for the most prominent companies.

Our comprehensive range of services under the Neuron's Software Takeover methodology is designed to address the software development challenges faced by companies at any stage of the project lifecycle.
The time has come for Software Takeover!

 

 

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identified critical program bugs
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successful Software Takeover projects
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different industry-based experiences
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WE START WHERE OTHERS STOP

Why might there be a need for Software Takeover?

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HR reasons

The task of managing and securing software professionals is challenging. It is important to note that extending the functionality of software created by the internal development team of a company may lead to significant expenses. Team members will inevitably depart, their knowledge may grow obsolete, and they may eventually become ineligible for employment. Similarly, companies will encounter difficulties when working with external IT partners.
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Business reasons


One of the major challenges of altering business processes is the inability of outdated applications to keep pace with the changes in processes and services, as well as the heightened utilization. Hardware extensions may provide temporary solutions, however, it is imperative to understand that software development or replacement is ultimately necessary. It is inevitable that the company will outgrow the old applications.
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Technological reasons

There are a lot of software applications being used in various companies that have questionable technological backgrounds. The technology behind the systems is 10+ years old, and it might have been poorly coded from the start. This can lead to numerous unknown security vulnerabilities. Outdated software, even if only five or six years old, may have vanished from the market or lost support for their open-source code. This is a huge threat to IT security and business continuity. The company's management and IT executives responsible for system operation, who are not involved in software development, may be completely unaware of the magnitude of their company's software vulnerability.
STO | Analysis solution
STO | Analysis solution
We recommend this solution for every company that relies on custom software to support its day-to-day operations or business activities.

During the analysis, we carry out a comprehensive examination of the entire IT system based on a development methodology. The analysis covers 9 main topics and examines 32 aspects, including documentation, architecture, infrastructure, operability, applied technologies, source code quality, testability, bug detection, and IT security.

 

Upon conducting a thorough investigation, our team of experts identify the critical elements of the system. At the same time an action plan is prepared based on the identified risks. The plan includes a list of tasks that, upon completion, will ensure that the system is secure, efficient, and ready for further development. These tasks can be carried out by the company itself, or if needed, they can entrust the work to their existing supplier. Alternatively, they can place an order with us, confident in the knowledge that we have the skills and expertise to get the job done right.

 

Let's talk about Analysis!

 

 

 

 

STO | HotFix solution
STO | HotFix solution
We recommend this service to companies that have encountered a critical situation related to their custom software and require immediate assistance.

This service is equivalent to firefighting when a severe issue arises, disrupting the company's operations. The essence of the HotFix solution is to promptly identify and address the most critical problems to restore the system's functionality. Despite providing a rapid response to the emerging critical situation, the HotFix service does not solve the underlying problem that caused it.

 

About the previous health example, this service can be utilized to revive and stabilize someone who is in a severe condition. This does not cure the patient, the disease that caused the emergency remains.

 

Let's talk about HotFix!!

 

 

 

 

STO | Prevention solution
STO | Prevention solution
We recommend this service to companies that consciously seek to avoid any HotFix situations. Excellent decision for those companies that already detect challenges and issues related to the need for further development of their software, while having only a small (one or two-member) development company or an internal development team behind their systems.

An analysis is also required for preventative purposes to assess the inherent deficiencies in the system that could cause a critical shutdown thereafter. Following the analysis, a medium-term plan of measures is made, typically for a period of 6-12 months. In this plan, we propose solutions that will allow the company's software or systems to be operated securely and be further developed, thus reliably supporting critical business processes.

 

Consider a scenario where the support for the development framework will expire in 6 months. In that case, changing the software to a framework that is appropriately supported is necessary to avoid risks.

 

Using the healthcare analogy, the Prevention service is like regular medical checkups to prevent serious symptoms and illnesses.

 

Let's talk about Prevention!

 

 

 

 

STO | Support solution
STO | Support solution
We recommend it to companies with custom-developed software lacking adequate internal or external developer support or whose systems are supported by a small development company.

As part of our comprehensive support service, we establish a robust Service Level Agreement (SLA) framework and contractual background. Following this, we assemble a dedicated team that acquires the necessary expertise for supporting or even further developing the software. We tailor the system/software support process to the specific needs of the client.

 

The essence of this service is to allow the client to sit back and relax while our highly skilled experts are available for rapid intervention in case of any software system issues.

 

This solution provides an answer for companies facing the challenge of relying on a smaller vendor who has developed the specific software and has provided support by relying on one key person.

If that person is unavailable, operations could quickly come to a halt, and critical software errors may arise again. However, by taking over the support within the Software Takeover framework, we ensure the continuity of the support services.

 

Think of our support service as an indispensable healthcare provider. Just like a long-term agreement with a healthcare provider, our customers can rely on us for all their support needs. Whether it's a checkup or treatment for a health concern, we will be there to ensure excellent care and service. Rest assured that we will promptly attend to your every need.

 

Let's talk about Support!

 

 

 

 

STO | Future-proof development
STO | Future-proof development
We recommend this service to companies with unique development needs who want their projects to be implemented using cutting-edge technologies backed up by proper IT security. Our goal is to make the software sustainable and easily upgradable on the long run.

During our development process, we utilize modern and long-term supported technologies. The applications we create enable the company and the system itself to continuously evolve and operate securely.

 

Using the healthcare analogy, this service is akin to someone not only attending regular health screenings but also adopting a healthy lifestyle, engaging in sports, and maintaining a balanced diet to minimize the risk of developing potential new health issues in the future.

 

Let's talk about Future-proof development!

 

 

 

WE START WHERE OTHERS STOP

Every industry has its own Software Takeover examples

Telecommunications
Telecommunications
STO - Software Takeover project
In a telecommunications company, we rebuilt the client registration and billing system from the software source code after our client reduced its in-house development team. At another telecommunications company, we took over the support of a software providing SMS services to B2B partners after the former internal developer was transferred to another position.
Banking
Banking
STO - Software Takeover project
The credit institution faced a challenging task in maintaining the quality of software that facilitated the storage of their important business documents. Due to the crucial role of the system in their business operations, they sought a solution that would ensure timely implementation of new developments while maintaining the highest standards of professionalism and IT security. Upon analyzing the application, we confidently executed the action plan we had proposed, and ensured seamless and permanent system operation and support thereafter.
Advertising Agency
Advertising Agency
STO - HotFix project
The stability of the software that monitored the expenses of customers caused a decline in the relationship between an advertising agency and its IT partner. We were primarily responsible for correcting bugs. Upon resolving the bugs, we confidently recommended a replacement of the application, while keeping the customer's business expectations in mind.
Global Tax Consultant
Global Tax Consultant
STO - Software Takeover projects
We successfully took charge of the corporate risk management software of a prominent tax consultant on a global scale, following a breakdown in their relationship with their external IT partner. Our team conducted a comprehensive assessment and implemented the necessary measures to make the software fully operational.
Fitness
Fitness
STO - Prevention
A company selling fitness services wanted to get a clear picture of the current state of its system and its potential for further development in connection with the application of a customer portal that has been in operation for eight years. After analyzing the software, we presented the system's state and handed over an action plan that can be broken down into three specific projects. Thanks to our preventive service, our client knows exactly what repairs need to be carried out in the software, as well as what aspects need to be developed in the system.
State Office
State Office
STO - Software Takeover project
Our expert team took over the operation and support of the software for handling trademark applications, after the external IT service
provider's number of experts had been constantly decreasing. This move was necessary to ensure the safe operation and further development of the software. We have successfully developed the application to meet the client's needs, and are confident in our ability to continue providing top-tier support.
István Székely
István Székely
Head of STO Competence Center
"Problems are those educational opportunities that teach us things we would otherwise never learn."
Richard Branson

 

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Széchenyi 2020