References
We are a company that works exclusively at the highest level of trust with our clients. Therefore, many of our successful projects can only be presented without specifying concrete company names. However, we are happy to provide insights into some of our particularly successful collaborations, illustrating what effective system development cooperation between a client and a provider looks like today.
Our client is one of Hungary's startups providing specialized pricing services. Their service is based on a pricing platform that operates on user usage data.
The goal is to develop a background system that supports pricing based on usage data, capable of dynamically offering the best service and determining the best price/value based on a highly complex input data structure.
We handle business and technological planning and development tasks from project planning through the creation of tariff algorithms to the implementation of the entire backend system.
Our client is the national agency in Hungary responsible for the protection of patents, trademarks, and copyright issues (SZTNH).
Our first assignment was to take over the office's critical software, then provide support and implement the most urgent development needs. As a result, we developed a unique software solution for managing incoming customer demand documentation.
In one of the existing applications, we implemented image search/processing functions (JPG, PNG, GIF, TIFF), and provided information about new trademarks and brand markings, such as holograms, sounds, etc. In another existing application, we implemented error handling in such a way that the latest data are available to users within 24 hours at the latest.
As a new task, we implemented a modern, online, and interactive terminal application for managing incoming customer demand documentation, which also provides a web application for administrative purposes.
Our client is one of Hungary's largest telecommunications providers.
Due to increased user numbers and technological shortcomings, their existing sales support system operated with a very low SLA. Daily multiple system shutdowns resulted in business losses and decreased user satisfaction. It became necessary to take over, develop, and operate the system, as well as perform business analysis and testing tasks.
In the first step, we corrected the technological errors and deficiencies without losing functionality. Then we continued to develop further requirements on the improved system and also created a mobile-optimized add-on application. The current functionality of the system is twice what it was at takeover, with user numbers three times larger. Since the transition, the average SLA has been 99.97%. Thanks to all this, operational and helpdesk tasks have significantly decreased, and most importantly, users' daily work has become smoother, and satisfaction has increased.
Our partner is a software development and mechatronics creative center; it offers customized solutions primarily for oil and gas companies.
Our partner's goal is to technologically renew old software solutions that assist in the optimal utilization and operation of oil drilling rigs. With the modernization of interfaces and faster software operation, the goal is to enhance user experience and customer satisfaction. Thanks to technological renewal, the introduction time for new requirements has decreased and the application operation has become more flexible.
In the project, we implemented functions for planning the personnel and shifts necessary for oil well drilling in the new system. We participated in designing the new interface, optimizing backend services, and implementing full functionality on new technological foundations.
Our client is one of Hungary's largest telecommunications providers.
Due to increased user numbers and technological shortcomings, their existing sales support system operated with a very low SLA. Daily multiple system shutdowns resulted in business losses and decreased user satisfaction. It became necessary to take over, develop, and operate the system, as well as perform business analysis and testing tasks.
In the first step, we corrected the technological errors and deficiencies without losing functionality. Then we continued to develop further requirements on the improved system and also created a mobile-optimized add-on application. The current functionality of the system is twice what it was at takeover, with user numbers three times larger. Since the transition, the average SLA has been 99.97%. Thanks to all this, operational and helpdesk tasks have significantly decreased, and most importantly, users' daily work has become smoother, and satisfaction has increased.
