References

A Hungarian startup specialising in pricing services needed a robust backend system.

• We developed a dynamic pricing platform based on complex user data.
• Handled business and technological planning, including the creation of tariff algorithms.
• Implemented a comprehensive backend system to support real-time pricing and service delivery.

Our work helped the startup deliver the best price/value services efficiently.

Hungary's national agency for patents, trademarks, and copyright (SZTNH) needed reliable support for their critical software.

• We took over and enhanced their document management system.
• Implemented advanced image search and processing for trademarks, including holograms and sounds.
• Developed an interactive terminal to manage customer demand, ensuring real-time updates and improved service delivery.

Our solutions ensured that data was always up-to-date, boosting both efficiency and user satisfaction.

One of Hungary's largest telecom providers faced system instability, affecting user satisfaction.

• We took over their sales support system, correcting technological errors without losing functionality.
• Developed additional features and created a mobile-optimised add-on application.
• Increased system capacity, with user numbers tripling and SLA improving to 99.97%.

This transformation significantly reduced operational issues and enhanced user satisfaction.

A software and mechatronics centre needed to modernise solutions for the oil and gas sector.

• We renewed old software for optimising oil drilling rigs, focusing on user experience and satisfaction.
• Implemented features for planning personnel and shifts, optimising backend services.
• Designed a modern interface and improved application flexibility.

Our updates led to faster software operation and more efficient project execution.

Our client is one of Hungary's largest telecommunications providers.

Due to increased user numbers and technological shortcomings, their existing sales support system operated with a very low SLA. Daily multiple system shutdowns resulted in business losses and decreased user satisfaction. It became necessary to take over, develop, and operate the system, as well as perform business analysis and testing tasks.

In the first step, we corrected the technological errors and deficiencies without losing functionality. Then we continued to develop further requirements on the improved system and also created a mobile-optimized add-on application. The current functionality of the system is twice what it was at takeover, with user numbers three times larger. Since the transition, the average SLA has been 99.97%. Thanks to all this, operational and helpdesk tasks have significantly decreased, and most importantly, users' daily work has become smoother, and satisfaction has increased.